Clinical Governance Away Day
A full faclitator’s guide to take you step by step through running your own away day to build a clinical govenrance strategy for your practice
Difficult Conversations
A guide to take you through a simple prcoess to deliver challenging feedback in a way that is fiar to both you and your team member
Frequent Flyers
A practical guide to help you reduce the small minority of patients who account for a disproportionate number of appointments or contacts with clinicians; the frequent flyers.