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Leadership & Strategy
Designing Your Future
(Vision and Values)
Does the whole team agree and understand what they wish the organisation to be in the future and is everyone aiming for this?
A common, shared vision is a powerful tool to help an organisation move forward. This will help you create an agreed vision for your organisation allowing everyone to work together towards the same goal. Alongside this you will have a set of values that identify you, helping you improve performance and reduce conflict.
In this 1 day workshop you design the future vision of your organisation and the clear set of values that identify you.
Realising Your Ambitions
(Strategy)
Do you need help in creating the path to success with your team?
A broad plan for your long-term future that brings everyone in the practice together is an essential strategy for success. This will ensure you and your team move forward efficiently and effectively following a clear path to achieving your goals.
At the end of this 1 day workshop you will have created your strategy to deliver your successful future.
Leading for Success
(Leadership)
Do you have the leaders with the skills and knowledge to bring the team with them and to deliver high performance?
Leadership and management skills are the strongest driver of success and performance in any organisation. Through this you will understand the difference between leadership and management and how and when to apply your skills in each to maximum effect.
These two 1 day workshops build your understanding of people and performance management skills and provide the effective leadership skills needed for success.
"Much of the achievements of the day are down to the professionalism and personalities of Chris and Gary"
Collaboration
Creating Great Partnerships
(Collaboration)
Are you considering a more formal relationship with other organisations in your area?
There is increasing pressure for us to work together, to do this successfully we need to be aligned on a shared purpose and agree common ways of working. If you are considering merging practices, collaborating with others or forming a federation this will accelerate your journey to a successful relationship.
These two ½ day workshops with the key stakeholders in your new partnerships build the strong foundations that help you work effectively together.
Building Teams that Win
(Teams)
Do all staff support each other and work together effectively, to achieve the same goals?
Teamwork is essential for a motivated, successful workplace but creating happy, productive teams can be one of the most challenging aspects for a manager. If your teams struggle to work together effectively this option will help you build strong successful teams.
This 1 day workshop will ensure you understand the dynamics and drivers for successful teams and how you can help shape them to win.
"Bringing together 8 very different partnerships and local stakeholders could have been difficult, especially given we had a tight time pressure to formulate plans and goals in order to meet funding targets, but With the support of Chris and Gary we were able to both meet these and move forward positively."
Performance
Monitoring your Business
(Metrics / Performance)
Are you able to collate and use your own information to monitor business success and make decisions?
Success can be ever more difficult to achieve so having a clear understanding of how your business is performing ensures you are aware of what is working well and what requires adjustment. If you are unsure whether you are on track to meet your goals this option will provide the tools you need to closely monitor your business.
This 1 day workshop will explain the value of measuring and monitoring key aspects and provide the skills needed to identify your key performance indicators and how they can be used to deliver value and support decision making.
Promoting your Practice
(Marketing)
Do you know what and when to communicate to your patients, and is your marketing making a positive impact?
Making sure you promote your practices and services in the best way, and at the most opportunistic time, can have a significant impact on success. Marketing is often poorly understood and considered either too complex or over simplified. This will help you create and deliver a successful marketing program that is appropriate for your business.
This 1 day workshop will explain in a relevant way how the different aspects of marketing can simply, and successfully, be used to aid the achievement of your business goals.
Managing the Challenge
(Performance Management)
Are you confident when addressing and improving poor performance in your team and do you achieve a positive outcome?
Managing an underperforming team member isn’t easy and can be neglected to avoid confrontation and difficult conversations. This option will show you how to use a simple effective process to manage these challenging situations and ensure every individual is working towards their goals.
This 1 day workshop will help you overcome the challenge of managing under performers providing skills and techniques that will build your confidence in managing these situations
Good use of visual props / role play style teaching. Has helped make a difficult subject easier to understand
Capability
Delivering Great Training
(Train the Trainer)
Can you create and, confidently and successfully, deliver the training and education your team needs?
Ongoing staff development is an essential ingredient for staff motivation, retention and in achieving business goals. Many find presenting, facilitating and creating training beyond their skill set or comfort zone so this option will help you become an excellent trainer.
This 1 day workshop will give you the skills you need to create the content and confidence to deliver your organisation’s training needs.
Withstanding the Pressure
(Resilience)
Are you able to maintain composure, and effectiveness under pressure, and regroup when the opportunity presents?
The current pressure and complexity of workload together with rising and often unrealistic expectations raise the risk of stress and burn out. Being resilient, and able to maintain effectiveness, under pressure is increasingly necessary.
This 1 day workshop will help you understand the triggers of stressful situations and give you the skills and techniques to ensure resilience.